Service Delivery Manager – Operations The individual must play a critical role in ensuring the alignment level agreement and operational delivery, whilst also removing the current operations burden on the sales candidate is to oversee the execution of client operational add-ons to maintain consistency and quality in client requirements against contractual SLA and operations teams and facilitating collaboration between to provide informed support to both sales and operations teams. Wide range of knowledge from administration
behavioural questions). Support in coordinating with Operations to forecast department goals and hiring needs
behavioural questions). Support in coordinating with Operations to forecast department goals and hiring needs
assessments and behavioural questions) Coordinate with Operations to forecast department goals and hiring needs
assessments and behavioural questions) Coordinate with Operations to forecast department goals and hiring needs
and actuals submissions. Contribute towards operational efficiency by identifying opportunities for improving
and actuals submissions. Contribute towards operational efficiency by identifying opportunities for improving