iOCO Infrastructure Services: Where Challengers and Innovators Thrive.
We are seeking a Customer Customer Service Engineer I Â with strong problem-solving skills, excellent communication abilities, and a customer-centric approach to service delivery.
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What you’ll expertise:
You've arrived at iOCO Infrastructure Services (iOCO IS), where we are all about delivering outstanding
is to resolve IT related issues logged via the Service Desk, remotely and telephonically. IT Desktop and functionalities Providing Desktop and Technical Support services Providing workstations related support for Absa troubleshooting associated issues. Mapping network printers Service Delivery Working together as a team to reach department/team's each other. Working together as a team to improve service delivery Helpdesk Support Providing remote support Ticket Management System. Monitoring and delivering Service Desk outputs. Incident Management Assisting with
We are looking for an EUC Technician/ IT Service Desk Agent to be based in Bloemfontein. The successful responsible for all end user support and service desk services to be delivered to client. Key responsibilities: responsibilities: To provide efficient and effective customer service to the Customer New equipment installation, such as required and updating the resolutions on IT Service management systems. Supporting and assisting in Bi-weekly oversight report on performance and service requirements Ensure adherence to all COMPANY and
client is looking for a Specialist Protection Services for one of their clients based in Johannesburg The Specialist Protection Services must have experience in protection services Infrastructure linking to experience in own stakeholder relationships and service delivery for commercial and technical systems within and overall performance of regional protection services technology systems for all mining operations. financial, physical, and IM service specialists concerning protection services Infrastructure linking to
the Banking Industry is looking for a Systems Engineer to join their team This is a short-term contract
a global leader in the engineering industry is looking for a CAX VDI Engineer to join their team of professionals management / asset management). Defining specific engineering roles for VDIs matching their exact application (Crash Test simulation). Understanding global engineering resource demands and consulting / designing the performance as well as cost optimization. Defining self service requests in ServiceNow portals for VDI demands Incident and Change process for dedicated ITSM service. Upon demand willing to work on weekends (changes)
We are looking for an EUC Technician/ IT Service Desk Agent to be based in Bloemfontein. The successful responsible for all end user support and service desk services to be delivered to client. Key responsibilities: responsibilities: To provide efficient and effective customer service to the Customer New equipment installation, such as required and updating the resolutions on IT Service management systems. Supporting and assisting in Bi-weekly oversight report on performance and service requirements Ensure adherence to all COMPANY and
iOCO Infrastructure Services Invites You to Explore Possibilities.
We are looking to hire 5 5 Service Desk Agents I to join our team. As a Service Desk Agent, you'll to users while continuously striving to improve service quality and efficiency.
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What
accordance to required response time, quality and service delivery standards.
Security Engineer for a 6-month contract based in Johannesburg. Assist users who use InfoSec services and to mitigate additional risks to the network and services. Enforce security policies and standards. Log integration to improve performance, security, and service availability. Create complete reports that include Certification - Experience as a Systems Security Engineer with the following security-related functions:
global clients. As a Senior Full-Stack DevOps Engineer on our Generative AI Platform team, you'll spearhead Design architectures and implement with Amazon Web Services (AWS) (API Gateway, Dynamo DB, Lambda, Networking DevOps team to implement and operate functional services in our Generative AI platform application. - Design