collaborative work environment within the department, promoting teamwork and productivity. Process Enhancement: effective recovery while minimizing legal expenses. • Agency Relationships: Monitor and manage relationships relationships with external debt collection (EDC) agencies to optimize recoveries. Compliance and Reporting: • Compliance: stakeholders, including customers, credit reporting agencies, and auditors. • Cross-functional Collaboration:
responsible for ensuring client satisfaction and promoting the successful adoption of technology solutions escalations. Technology Adoption and Client Success: Promote the adoption of technology solutions within the