Ensure that there are no comebacks on work done. Hardware Maintenance and Repairs - Undertake maintenance maintenance and repairs on damaged and repairable hardware. - Report on uneconomical repairs. - Recommend replacement Respond to remote/satellite customer call-outs (hardware, software and network calls). - Provide telephone paperwork. Asset Management - Undertake audits of hardware and software assets. - Maintain and update a register of all IT assets. - Provide technical advice on hardware and software to be produced by users. Research
Provide Desktop Support - Provide software and hardware configuration according to business requirements maintenance and repairs on damaged and repairable hardware. Management of Multifunctional Devices and Scanners infrastructure. Asset Management - Undertake audits of hardware and software assets. - Conduct Bi-annual asset