services company seeks a Dynamics Sales/Customer Service CRM Technician Sales and Service Process Optimization: Optimization: Familiarity with sales processes, lead management, opportunity tracking, and pipeline management automation , and business rules to streamline sales and service operations. Knowledge of Customer Service configuring and customizing the Customer Service and Sales modules is needed. Problem-Solving Skills: Proactive collaborate with cross-functional teams, including sales, marketing, and IT. Ability to work closely with
of IT integration, focusing on MS Project and hardware alignment. Your expertise will drive seamless passionate about hardware synergy, join them in shaping the future of technology integration. Hardware Replacement Replacement Hardware Implementation MS Project Integration Hourly
ensure that all technology components, including hardware, software, networks, and databases, are operating comprehensive and reflect current software and hardware assets.
Provide Desktop Support Provide software and hardware configuration according to business requirements maintenance and repairs on damaged and repairable hardware. Management of Multifunctional Devices and Scanners infrastructure. Asset Management Undertake audits of hardware and software assets. Conduct Bi-annual asset verification
providing technical support and troubleshooting for hardware, software, and network issues. They will also peripherals Experience in troubleshooting and resolving hardware and software issues Knowledge of network protocols Ability to install and configure software and hardware Excellent problem-solving and communication skills
2. Software and Hardware Installations and Support for Software and Hardware Installations:
Ensure that there are no comebacks on work done. Hardware Maintenance and Repairs - Undertake maintenance maintenance and repairs on damaged and repairable hardware. - Report on uneconomical repairs. - Recommend replacement Respond to remote/satellite customer call-outs (hardware, software and network calls). - Provide telephone paperwork. Asset Management - Undertake audits of hardware and software assets. - Maintain and update a register of all IT assets. - Provide technical advice on hardware and software to be produced by users. Research
years’ experience in IT environment, Software and hardware support (Windows Microsoft)
maintaining both externally and internally supplied hardware and systems software (i.e., operating systems; and systems. Enable recommendations of system hardware and software tuning through gathering of performance platforms. Mitigate risks in the event of system hardware or software failure by collecting critical information; awareness of existing and emerging software and hardware solutions. Support the business process needs Ensure the correct and effective use of system hardware and software by implementing and advising on systems