established comapny requires well spoken and presentable CRM • Contract Management: Loading of new clients and Client details on all Systems (Pastel, RMS, RPX, CRM) • Customer Care (after sales service): Client queries;
established comapny requires well spoken and presentable CRM • Contract Management: Loading of new clients and Client details on all Systems (Pastel, RMS, RPX, CRM) • Customer Care (after sales service): Client queries;
corrective action Log customer problems and complaints in CRM system by creating jobcards Allocating client problems completed and other relevant information on the CRM system Collection of signed jobcards and filing thereof Procurement functionality Usage of Service Module of CRM system Minimum qualifications Grade 12 Work experience expedite Accurate data capturing on financial and CRM system Salary: - R16 000.00
to UPD SOPs when logging calls on UPD Online and CRM. • Ensure all queries are legitimate to avoid unnecessary timeousness in capturing queries on the UPD Online and CRM. (Queries received via e-mail must be logged within • Ensure queries are captured on UPD Online and CRM are in line with client specific SOP; Pay attention attention to client deviation. • Updates on the CRM are to be captured within 2 hours after receiving updates
to UPD SOPs when logging calls on UPD Online and CRM. • Ensure all queries are legitimate to avoid unnecessary timeousness in capturing queries on the UPD Online and CRM. (Queries received via e-mail must be logged within • Ensure queries are captured on UPD Online and CRM are in line with client specific SOP; Pay attention attention to client deviation. • Updates on the CRM are to be captured within 2 hours after receiving updates
clients 24/7 • Able to navigate and assist clients on CRM systems Minimum requirements: Grade 12 qualification
clients 24/7 • Able to navigate and assist clients on CRM systems Minimum requirements: Grade 12 qualification
interactions, transactions, and inquiries using CRM software. 7. Conduct follow-up communication with information and property data. 8. Familiarity with CRM software and other relevant tools for managing customer
interactions, transactions, and inquiries using CRM software. 7. Conduct follow-up communication with information and property data. 8. Familiarity with CRM software and other relevant tools for managing customer
tasks effectively. Proficiency in MS Office and CRM software. A positive attitude, enthusiasm, and a