technical desktop level support to the agents in the call centre Handing the daily IT Incidents service requests maintenance upgrades Provides 24X7 IT support in the call centre on hardware and software matters Timely creates
Collaborating Centre for HIV Research and Policy and is recognised as a DSI-NRF Centre of Excellence of hosts and servers to ensure high degree of availability and appropriate resource management Patch management
- 3 years' experience in Fraud Risk and/or, Call Centre environment is essential SQL experience is advantageous fraud mitigate exposure. Ensure that Fraud cases (calls and emails) are actioned to provide assistance /
- 3 years' experience in Fraud Risk and/or, Call Centre environment is essential SQL experience is advantageous fraud mitigate exposure. Ensure that Fraud cases (calls and emails) are actioned to provide assistance /
A position has become available for a Systems Support person to join our dynamic team. To provide technical Site and Pnet. Please refrain from calling the Distribution Centre (DC) or emailing applications directly
A position has become available for a Systems Developer to join our dynamic team. To design, develop Site and Pnet. Please refrain from calling the Distribution Centre (DC) or emailing applications directly
A position has become available for a Systems Support person to join our dynamic team. To provide technical Site and Pnet. Please refrain from calling the Distribution Centre (DC) or emailing applications directly
Support to monitor and report on backups and available server space. This is a client-focused position Support existing client applications Field incoming calls and emails from customers for service requests regarding
Logistics Company with footprint in all major SA centres has an opening in their Durban office. This is
and client end-users in support. Update all ITSM calls timeously with a complete audit trail of actions actions and events, follows up on escalated calls to ensure completion and feedback. Maintain service and quality standards, processes, and procedures. Resolve all calls logged by end users, relating to desktop issues