production-critical environments. High availability is key. Provide on-call support for the edge platform (DevOps)
implement effective solutions to ensure OEE and flash centre targets are achieved. Responsible for continuous
support Interaction with clients through meetings, calls and emails Handling Tickets and Tasks with the responsibility the analysis and resolution of Production Support calls Raising Change Requests (CR's) and writing Functional
support Interaction with clients through meetings, calls and emails Handling Tickets and Tasks with the responsibility the analysis and resolution of Production Support calls Raising Change Requests (CR's) and writing Functional
support Interaction with clients through meetings, calls and emails Handling Tickets and Tasks with the responsibility the analysis and resolution of Production Support calls Raising Change Requests (CR's) and writing Functional
resolution of Production Support calls Interactions through meetings, calls and emails: With central product
support Interaction with clients through meetings, calls and emails Receiving, troubleshooting, resolving the analysis and resolution of Production Support calls Raising Change Requests (CR's) and writing Functional
processes. Maximizing product value within the available internal/external capacity per sprint and measure processes. Maximizing product value within the available internal/external capacity per sprint and measure escalations. Escalate disciplinary issues or non-availability of competencies towards the Delivery Managers
IT emergency exercises) and tasks in manage availability NB: By applying for this role, you consent
CAB Interaction with clients through meetings, calls and emails. Receiving, troubleshooting, resolving