investigating customer refund claims, identifying fraudulent claims, and contacting customers who display experience in fraud investigation a bonus 5 years in a customer service contact center environment Strong analytical conversations with customers Responsibilities: Conduct investigations into customer refund claims to identify refunds Analyze refund data and make decisions on customer classifications based on data provided Monitor Monitor and identify trends in refund claims at a customer level or store level Work with the organizations
pharmaceutical products, tracking orders, and ensuring customer satisfaction.
Key Responsibilit >
approach with customers . Clear, effective and courteous communication with customers and between departments the interaction with supervisors and managers. Customer service orientated . Manage the till area and
approach with customers . Clear, effective and courteous communication with customers and between departments the interaction with supervisors and managers. Customer service orientated . Manage the till area and