internationally for over 5000 clients REPORTING TO THE CUSTOMER LIAISON SUPERVISOR JOB PURPOSE: To provide an JOB FUNCTION: Quotations are drafted and sent to customer in time Quotes and Orders are processed accurately project status All queries/complaints are handled to customer satisfaction Orders, contracts and confirmations confirmed and customer is communicated with accordingly External and internal customer orders and queries
provide internal administrative support, resolve customer queries timeously and render efficient after sales sales service Key Tasks: Query resolution Customer support Customer PODs Render after-sales service Provide
check will be completed prior to employment). Min: Police and ITC clearance. Driver's licence (Advantage)
check will be completed prior to employment). Min: Police and ITC clearance. Driver's licence (Advantage)
continuous customer feedback throughout the order/enquiry process and be the liaison between customers and internal internal structures.of customer orders and enquiries efficiently by ensuring that correct products are
responsible for reception, internal sales, walk-in customers, admin (includes filing invoices) and matching quality, world class customer experience, innovating new solutions and meeting customers' needs, having a correspondence Internal Sales: Attending to walk-in customers and vistors, greeting with a positive, helpful check stock and confirm stock availability with customers / Sales Rep) Send quotes / pro-forma invoices required Receive proof of payment (POP) for COD customers Prepare picking slips for deleiveries and sending
responsible for reception, internal sales, walk-in customers, admin (includes filing invoices) and matching quality, world class customer experience, innovating new solutions and meeting customers' needs, having a correspondence Internal Sales: Attending to walk-in customers and vistors, greeting with a positive, helpful check stock and confirm stock availability with customers / Sales Rep) Send quotes / pro-forma invoices required Receive proof of payment (POP) for COD customers Prepare picking slips for deleiveries and sending
The Role: To generate sales, manage an existing customer base and manage the administrative duties associated possess excellent selling skills Review current customer list and identify/pursue leads Obtain leads from Business Development Managers Resolve queries Render customer support Source information from various sources information Administrative duties Obtain request from customer to return goods Identify and resolve errors Refer of goods Generate credit notes and liaise with customers until all issues are resolved Complete the return
administrative duties effectively Attending to customer needs telephonically, by mail. Email or personal Processing customer invoices and following up of orders and general admin. Increasing customer sales base
duties and responsibilities: • Maintenance of Customer and vendor information • SAP processing - All Export country regularly • Daily processing of customer purchase orders and submission of purchase orders Effective & timeous email correspondence to customer and supplier • Handle process from Request for Interpersonal relationship improvement (teamwork, customer, supplier) • Ensure 5S compliance • Assist with