members are motivated to perform at their highest level. Ensure that the physical working space is conducive resources and tools of trade eg seating, headsets Level of Authority • The job holder ensures that the team mentor and drive people development; ensure high levels of employee engagement • Strong and adaptable communication defining performance standards and meeting service levels; manage resources; good time management • Coaching Qualification Required) Grade 12 or equivalent NQF4 level qualification Tertiary education in Sales / Marketing
a particular focus on unit trusts
Maintaining Service Level Agreements Ensuring acceptable talk time and phone availability levels Client retention management Ability to prioritize and multitask High levels of honesty, accountability and integrity Client
Maintaining Service Level Agreements Ensuring acceptable talk time and phone availability levels Client retention management Ability to prioritize and multitask High levels of honesty, accountability and integrity Client
and writing skills in English, and with a fluent level in at least 2 of the following
languages: German
and writing skills in English, and with a fluent level in at least 2 of the following languages: German
parts. Customer service. To provide an exceptional level of service to current and prospective customers whilst continuing to achieve customer satisfaction levels. If you meet the above-mentioned requirements,
principals and work with detail and with a high level of accuracy.
parts. Customer service. To provide an exceptional level of service to current and prospective customers whilst continuing to achieve customer satisfaction levels. If you meet the above-mentioned requirements,