data moves smoothly and company website remains secure and trusted by users Troubleshooting issues as most efficient fix to ensure a continuation of service Monitoring website uptime and other core metrics
recommendations on how to get the most from products/services Own proactive processes: host webinars, assist engaged with company and actively using products/services. Build customer loyalty to reduce churn and increase new software and IT concepts High attention to detail, ability to manage a range of projects/clients
the software onboard in line with established service level agreement with clients. Configuration of internal resources in troubleshooting issues. Contact client to request further clarification or additional