the Security Services Department for a Client Experience Manager reporting to the Security Services Executive accountability for overall service delivery and customer experience. Build strong customer relationships and with of high standard and foster positive customer experience. Define operational processes in line with developed strategies to support meeting a positive customer experience outcome. Ensure such operations aligns to OneX promptly dealt with. Required Experience: At least five (5) years active experience managing operations and
the Security Services Department for a Client Experience Manager reporting to the Security Services Executive accountability for overall service delivery and customer experience. Build strong customer relationships and with of high standard and foster positive customer experience. Define operational processes in line with developed strategies to support meeting a positive customer experience outcome. Ensure such operations aligns to OneX promptly dealt with. Required Experience: At least five (5) years active experience managing operations and
standards and best practices. 4-7 years of experience in user experience or digital content roles. Demonstrated user flows, storyboards, or content strategy. Experience with new and emerging technologies such as AI tight deadlines. Strong writing or editorial experience.
plus
Solutions Architect: Experience should include Practical + Technical +Coding + Development
Experience:
Law or Information Technology). 2-3 years BEE experience. Must have a valid driver's license and own reliable
advantage)
Experience:
- Minimum 3 years experience in customer operations
- 2 Years experience in Similar role in an ISP Advantageous
- 1 Year in a real-time monitoring
(advantageous) &/or
- Leadership experience
Should you not receive a response
FTC
Must have 10+ Years experience in Agile Methodologies
IIIBA strong>Experience/Skills needed:
Experience Minimum Experience Level: 5 - 8 years BA experience, manage multiple
Methodologies: Banking: 1 year FTC Must have 10 Years experience in Agile Methodologies IIIBA Endorsed Certification: AAC, ECBA, CCBA, CBAP Experience/Skills needed: IIIBA Best Practice experience and endorsed qualification qualification Project, Process & Product experience To apply a set of tasks and techniques used to work as should have 10 Years relevant experience of deep practical experience in the role; with repeated practice BA endorsed by IIBA Experience Minimum Experience Level : 5 - 8 years BA experience, manage multiple IT
methodologies. Needs to have experience in API testing. Needs to have experience in functional testing. Needs Needs to have experience in sanity testing. Needs to have experience in integration testing. Needs to to have experience in smoke testing. Needs to have experience in QA testing CICD pipeline. Needs to have have experience in extracting test requirements from user stories or Business requirements document. Needs Needs to have experience in extracting test scenarios from User stories or Business requirements document