effective people and process management. Drive sales and stock management to maximize business profitability stock integrity by adhering to correct stock management processes (e.g. red flag processes, Never Out Head office and within store (and include Trading Manager) Ensure exceptional customer service at all touch efficient shop-keeping and house-keeping disciplines Manage customer interactions, complaints and requests and devise and implement corrective action plans Manage shrinkage and implement key in-store processes
effective people and process management. Drive sales and stock management to maximize business profitability stock integrity by adhering to correct stock management processes (e.g. red flag processes, Never Out Head office and within store (and include Trading Manager) Ensure exceptional customer service at all touch efficient shop-keeping and house-keeping disciplines Manage customer interactions, complaints and requests and devise and implement corrective action plans Manage shrinkage and implement key in-store processes