Effective management and oversight of customer service operations, including oversight of: Daily vehicle tracking systems (Auto Manage) Ensure that customers' service files are up-to-date and readily available for
Weekly Reporting to Sales Manager • Upskilling services • CRM systems management Daily telesales through Weekly Reporting to Sales Manager • Upskilling services • CRM systems management
Weekly Reporting to Sales Manager • Upskilling services • CRM systems management Daily telesales through Weekly Reporting to Sales Manager • Upskilling services • CRM systems management
Conduct quality checks on all completed repairs and services to ensure they meet manufacturer specifications satisfactory resolution. • Collaborate with the Service Manager on sales and marketing initiatives to boost management and organizational skills. • Strong customer service orientation. • Valid driver's license. Market Related
Exceptional customer service skills. • Sales acumen and the ability to promote our services. • Proficiency
equivalent position 10 years experience in Customer Service with a BPO or Contact Centre environment Bachelor's
professional standards. Achieve required customer service levels in theatre and wards. Implement customer
member in support of production Web applications, services and subscriptions processes. Unit Test Development