and IT Telescope Operations Team. Operations and Service management - Work with SKAO, SKA-Low and stakeholders and service framework, processes and tools required to operate the telescope as intended. Service delivery processes to enhance the effectiveness of our services. Infrastructure, network, and platform management implementation IT service, operations, and management, including significant responsibility over Service Level Agreements prioritisation. Knowledge and background with IT Service Management disciplines and Frameworks such as ITIL
and recommendations. Provide ´field engineering services after delivery to aid in fault diagnostics and