purpose of the job is to offer exceptional customer service by providing detailed product knowledge and maximising excellent customer service. Essential Competencies: Communication skills. Customer service skills. Listening (essential). Experience in cosmetics. Retail in sales or service environment (desirable). Skills, Abilities and
purpose of the job is to offer exceptional customer service by providing detailed product knowledge and maximising excellent customer service. Essential Competencies: Communication skills. Customer service skills. Listening (essential). Experience in cosmetics. Retail in sales or service environment (desirable). Skills, Abilities and
per business requirements. Must ensure that the Service Level Agreements are signed with each supplier tender price agreement period. Must ensure that the Service Level Agreements written for each supplier has suppliers. ability to manage a team. development of service level agreements as per International Standards
management. Planning proactive approach. Customer service and relationship building. Teamwork and Flexibility
management. Planning proactive approach. Customer service and relationship building. Teamwork and Flexibility
complaints, resolve through excellent customer service Consistently meet the stores sales goals Assess Friendly and energetic personality with customer service focus Ability to perform under pressure and address
complaints, resolve through excellent customer service Consistently meet the stores sales goals Assess Friendly and energetic personality with customer service focus Ability to perform under pressure and address
a passion for delivering exceptional customer service. Requirements: Proven retail experience, preferably queries and complaints with a focus on excellent service Achieve monthly sales targets and contribute to
a passion for delivering exceptional customer service. Requirements: Proven retail experience, preferably queries and complaints with a focus on excellent service Achieve monthly sales targets and contribute to
/reporting of aftersales KPIs • Manage customer´s service and spare parts request. • monitor & improve