support to all GROUP markets, globally. Ticket and change request creation to service groups responsible device patching, license management. Knowledge of GROUP processes and tools beneficial.
fault-finding Handling of incidents according to GROUP processes. Management/Coordination of Incidents Redux Atlassian Jira / Confluence Experience in GROUP platforms (SCP,CDH,WebEAM,…) A strong team player
Clients Infrastructure Supporting other Engineers Matric IT Diploma or Degree Microsoft Certification Min
CAPE PROVINCE MINIMUM ESSENTIAL QUALIFICATIONS : Matric B. Tech degree / National Diploma – Application Server 2016 MINIMUM ESSENTIAL QUALIFICATIONS : Matric B. Tech degree / National Diploma – Application