adopt a fail-fast approach. Collaborate with IT Heads, Engineering Leads and Product Owners to define
relationships with people, understanding their needs and addressing them. The ability to ‘approach and own' and always
customer environment with proficiency in Win10/Office 365, AD & GPO and proven experience supporting Support Services in a customer environment. Win10/Office 365, mobility apps, 1 st Line of support for basic
Process Analysis, have Advanced Excel and other MS Office experience (specifically Outlook, Word, PowerPoint) Process Analysis. Advanced Excel skills, other MS Office experience (specifically Outlook, Word, PowerPoint)
not limited to troubleshooting Sentinel alerts). Office 365 Linux Command Line (SUSE Enterprise, Ubuntu