As a Contact Department Agent, you will be the first point of contact for our customers, providing support and resolving queries via multiple channels including phone, email, social media, and live chat. This role is essential for maintaining customer satisfaction and contributing to the overall suc
The Communication Centre: Support Manager will contribute to the high standard of quality client service and implementing the vision for the Communication Centre Client Servicing: Delivering on contracted SLA's and complaints Liaison role between Communication Centre, Client Services and Sales teams Creating a culture Treating Customers Fairly in the Communication Centre Decision Making: Prioritisation / delegation of Glacier product and process knowledge Proven Call Centre management experience will be an advantage
an experienced Client Contact Centre Administrator. The contact centre is responsible for the inbound training will be done within our Client Contact Centre for all successful candidates. The successful candidate probation and training within the Client Contact Centre and may only be transferred to the Claims Assessing progress and skills gained within the Client Contact Centre. R11 000 - R16 000 - Monthly
The Communication Centre: Support Manager will contribute to the high standard of quality client service and implementing the vision for the Communication Centre Client Servicing: Delivering on contracted SLA's and complaints Liaison role between Communication Centre, Client Services and Sales teams Creating a culture Treating Customers Fairly in the Communication Centre Decision Making: Prioritisation / delegation of Glacier product and process knowledge Proven Call Centre management experience will be an advantage
As a Contact Department Agent, you will be the first point of contact for our customers, providing support and resolving queries via multiple channels including phone, email, social media, and live chat. This role is essential for maintaining customer satisfaction and contributing to the overall suc
Align with and drive Parts PDC (Parts Distribution Centre) daily service level goals and operating plan.
NEW EMPLOYMENT AVAILABLE Title: Senior Service Consultant (Counter Sales & Team Leader) Area: Newcastle Newcastle Industry: Glass & Auto Fitment Centres Ref No.: TRG 2081 Salary: Market related TCTC available/negotiable insurance claims. To manage the front desk of a Fitment Centre by providing professional operational support and and leadership role in the absence of a Fitment Centre Manager. DUTIES & RESPONSIBILITIES: Contribute experience. Utilise the scheduling system in the Service Centre, maximising the productivity of fitters, in order
NEW EMPLOYMENT AVAILABLE Title: Senior Service Consultant (Counter Sales & Team Leader) Area: Newcastle Newcastle Industry: Glass & Auto Fitment Centres Ref No.: TRG 2081 Salary: Market related TCTC available/negotiable insurance claims. To manage the front desk of a Fitment Centre by providing professional operational support and and leadership role in the absence of a Fitment Centre Manager. DUTIES & RESPONSIBILITIES: Contribute experience. Utilise the scheduling system in the Service Centre, maximising the productivity of fitters, in order
with the dissemination of student related policies (new and updates). Support the student and provide guidelines Service Level Agreement for the Customer Relations Centre. Manages all administration accurately and assist student contact made by the Customer Relations Centre on the academic system. Assists with unresolved unresolved queries from the Customer Relations Centre and follow up with the Customer Relations Officer to provide enable smooth assistance from the Customer Relations Centre of student queries. TEAM SUPPORT, GENERAL and SYSTEM
with the dissemination of student related policies (new and updates). Support the student and provide guidelines Service Level Agreement for the Customer Relations Centre. Manages all administration accurately and assist student contact made by the Customer Relations Centre on the academic system. Assists with unresolved unresolved queries from the Customer Relations Centre and follow up with the Customer Relations Officer to provide enable smooth assistance from the Customer Relations Centre of student queries. TEAM SUPPORT, GENERAL and SYSTEM