managing, developing and motivating a team of call centre agents. Responsibilities KRA / Main Outputs and daily and weekly on team performance statistics o New hires o Absenteeism o KPI adherence Revise and update experience as a Team Leader / Manager in a call centre environment Completed the in-house supervisory
experience background. Must be keen on working for a new operation and help develop processes and best practices
experience background. Must be keen on working for a new operation and help develop processes and best practices