Santam is the market leader in the general insurance industry in Southern Africa. We are a large, diversified everything we do is centred on our delivery of Insurance Good and Proper. What will you do? Santam Operations the team and gives constant real-time support in terms of query resolution. • Builds and maintains a high consistently delivers a “Wow” customer experience in terms of care, professionalism, knowledge and contact customer-facing agents to deliver the best service in the insurance industry • Manages people related matters i.e