role. The SaaS / MSP Technical Account Manager works closely with customers to understand and improve their journey, internal advocate to the other departments, liaison between clients and company to ensure recommendations on how to get the most from products/services Own proactive processes: host webinars, assist engaged with company and actively using products/services. Build customer loyalty to reduce churn and increase glue between all internal departments, working with the relevant departments to ensure clients reach their
role. The SaaS / MSP Customer Success Consultant works closely with customers to understand and improve their journey, internal advocate to the other departments, liaison between clients and company to ensure recommendations on how to get the most from products/services Own proactive processes: host webinars, assist engaged with company and actively using products/services. Build customer loyalty to reduce churn and increase glue between all internal departments, working with the relevant departments to ensure clients reach their
Want to work near the Sea? Join Our Team in KZN!
German-speaking Customer Service Advisors |
individuals to join our team as German-speaking Customer Service Advisors at our state-of-the-art office in Durban
meet performance-based targets.
Why work with us?
Competitive salary
Full-time
helping others and providing exceptional customer service
Strong interpersonal skills and attention
attention to detail
PC literacy and ability to work flexible shifts
Join us in a company where
intention of the internship is to provide practical work experience to students who are in their final year require exposure to the work environment or have a prerequisite to have practical work experience in order Warehouse and Distribution Design reports Work on customer service programme – create informed customer experience insights and interpretation. Evaluate customer service and communicate results back to the business To multi-task and perform under pressure. Ability to work in a team South African citizen Able to travel locally