role. The SaaS / MSP Technical Account Manager works closely with customers to understand and improve their journey, internal advocate to the other departments, liaison between clients and company to ensure recommendations on how to get the most from products/services Own proactive processes: host webinars, assist engaged with company and actively using products/services. Build customer loyalty to reduce churn and increase glue between all internal departments, working with the relevant departments to ensure clients reach their
are maintained and signed off daily Co-ordinate re-work and re-blends efforts with logistics Co-ordinate Issue maintenance tag to maintenance department for corrective action and or repairs Manage and control all employees comply with the use of PPE in the work environment Ensure that the checklist is completed training and implementation Assist with any project work required Tertiary qualification - advantageous Relevant setting Previous supervisory experience Ability to work shifts (incl. night shift)
customers. Actively collaborate with the Quality Department in order to interpret results and use them as required standards and their causes, initiate corrective action. Monitor material batches, discover/ address Maintain and keep machines & assets in good working condition Produce reports on variable elements production activities, quality inspections, and any corrective actions taken, ensuring compliance with regulatory performance-enabling environment by creating a dynamic working environment, providing feedback on actual delivery
non-routine activities for project and maintenance work on site. Ensure that the safety critical equipment personnel performing the maintenance and project related work on site is trained in the health and safety procedures contractors on site and provide them with a clear scope of work. Ensure that contractors follow site safety rules that suitably trained personnel conduct the job or work at hand. Legal Compliance: Complete all the requirements the schedule and comply with all equipment rules. Work Place Safety & Process Safety Managemement:
safely and responsibly. Collaborate with other departments to facilitate smooth workflow and communication license. Previous supervisory experience Ability to work flexible hours as required to meet operational demands
to develop virtual models of designs. Assist department with creating physical prototypes of designs qualification in Industrial Design or similar. Experience working as an Industrial Designer in a manufacturing environment
Bargaining/Negotiation Process Management. CCMA and Labour Department/Court Representation Coordination. Implementation negotiation and labour mediation and arbitration. Working knowledge of African labour law and experience (Mozambique, Lesotho, Zambia, DRC, Botswana). Working knowledge of Sage 300. Reading and interpreting
Bargaining/Negotiation Process Management. CCMA and Labour Department/Court Representation Coordination. Implementation negotiation and labour mediation and arbitration. Working knowledge of African labour law and experience (Mozambique, Lesotho, Zambia, DRC, Botswana). Working knowledge of Sage 300. Reading and interpreting
data systems and providing support to relevant departments and stakeholders with creating custom reporting Own means of reliable transportation Ability to work shifts and full-time hours 4pm - 1am (Mon - Fri) SaaS or software related industry Experience working with and managing a HubSpot instance Proficiency
supplier/ingredient databases. Creates procedures and work instructions for QA and R&D tasks. Assists with investigates safety incidents or near misses within the work environment. Degree or diploma in Industrial Chemistry detergent industry. Experience managing a team. Working knowledge of detergent chemistry and product formulation processes for Industrial and specialty products. Working knowledge of QA and ISO systems as related to the and suppliers at senior level. Ability to organise work program effectively. Syspro experience will be advantageous