services in Southern Africa. Over 110 Fitment Centres are available to replace or repair auto glass, glass in homes and buildings. A 24 hour contact centre is available to serve customers and process insurance company standards, drive process improvements, and optimize the efficiency of our Fitment Centres. Operational and safety standards to maintain a safe and compliant workplace environment. Brand Standards: Monitor compliance compliance with brand standards, identify corrective actions, and coordinate with stakeholders to ensure
or via telephone Accurate transferring of phone calls in a timely and polite manner Provide solutions reception desk Clearly determine the purpose of the call Switchboard, and change message recordings Monitor
or via telephone Accurate transferring of phone calls in a timely and polite manner Provide solutions reception desk Clearly determine the purpose of the call Switchboard, and change message recordings Monitor
JOB FUNCTION Ideal Candidate will exhibit high standards, excellent Bilingual (Eng & Afrikaans) communication with visitors, customers, correspondence and phone calls. Ø Organizing of meetings, functions and conferences
not limited to: Diary management and screening of calls. Preparing and editing confidential correspondence
not limited to: Diary management and screening of calls. Preparing and editing confidential correspondence
management software).
and negotiating quotations from suppliers Drafting call sheets Booking crew, equipment, travel, catering
office responsibilities, such as answering phone calls, overseeing office supplies, and organizing files
flow. Maintain internal documentation including standard templates and guidelines/process flows. Project external stakeholders. Meet Quality Assurance standards and participate in audits. Align, check and validate ensure audit compliance. Adhere to statutory standards, policies, and procedures within the business