dealer level mandatory Minimum of 2 years in a call centre environment Ability to communicate and interact
dealer level mandatory Minimum of 2 years in a call centre environment Ability to communicate and interact
REQUIREMENTS: Matric / Grade 12 1 - 2 years' Banking experience 1 - 2 Years' ticket management experience queries in a timeous manner. Meeting the set standards and adhere to the SLA's. Liaise with resolver resolution of customer queries. Adhere to set customer standards. Communicating with both internal and external
Ensure compliance with financial regulations and standards, including tax laws and accounting principles relationships with external stakeholders, including banks, auditors, and regulatory bodies. 6. Lead and manage financed through dealer and customer floorplans, bank statement balances to be checked for completeness Strong knowledge of financial regulations and standards. 5. Excellent analytical, strategic thinking,
aging report. Following protocol in line with Standard Operating Procedures (SOP) when dealing with different aging buckets. Receiving inbound calls/ensuring outbound quality call quota is reached daily/weekly/monthly action. All communication must be done in line with Standard Operating Procedures (Type and Time) Detailed query handling will be checked. Quality of e-mails, calls and letters sent will be evaluated. Quality of notes
aging report. Following protocol in line with Standard Operating Procedures (SOP) when dealing with different aging buckets. Receiving inbound calls/ensuring outbound quality call quota is reached daily/weekly/monthly action. All communication must be done in line with Standard Operating Procedures (Type and Time) Detailed query handling will be checked. Quality of e-mails, calls and letters sent will be evaluated. Quality of notes
the future of banking? If you thrive in a dynamic environment, our client in the banking industry is looking operational and tactical development initiatives of the Bank. It is essential to execute and implement application programs and projects in accordance with the Bank's standards, policies, procedures, governance guidelines that arise. Join us and help shape the future of banking with your expertise 12-month contract 5-7 years'
the future of banking? If you thrive in a dynamic environment, our client in the banking industry is looking operational and tactical development initiatives of the Bank. It is essential to execute and implement application programs and projects in accordance with the Bank's standards, policies, procedures, governance guidelines that arise. Join us and help shape the future of banking with your expertise 12-month contract<
outcomes and business objectives Prepare and document standard operating procedures and protocols as well as Contact Garth Zoutendyk on garthze-merge.co.za or call him on 011 463 3633 to discuss this and other opportunities
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