to impeccable standards • To set, maintain and continuously improve support standards by setting targets incident/escalation does not occur again. • Monitor calls in the queue and ensure the phone status is set
to impeccable standards • To set, maintain and continuously improve support standards by setting targets incident/escalation does not occur again. • Monitor calls in the queue and ensure the phone status is set
in accordance with organisational policy and standards. -Will be responsible for documentations detailing taken Attend to all logged support incidents and calls. • Provide standby support (after-hours emergency
(in addition to maintaining accurate records of calls, meetings, transaction materials, etc.); · Monitor
(in addition to maintaining accurate records of calls, meetings, transaction materials, etc.); · Monitor
compliant with their IFRS, GAAP or GRAP compliance standards with the aim of reducing external audit findings people · Sound communication skills · Have a high standard of written English skills · Ability to communicate
compliant with their IFRS, GAAP or GRAP compliance standards with the aim of reducing external audit findings people · Sound communication skills · Have a high standard of written English skills · Ability to communicate