In doing so, we rely on the consistent use of standards. You ensure the future viability for the application resolution of Production Support calls Interactions through meetings, calls and emails: With central product
meetings, calls, and emails Preparation of system/technical documentation (as per ISO standards) Meet with
meetings, calls, and emails Preparation of system/technical documentation (as per ISO standards) Meet with
support Interaction with clients through meetings, calls and emails Handling Tickets and Tasks with the responsibility the analysis and resolution of Production Support calls Raising Change Requests (CR's) and writing Functional
support Interaction with clients through meetings, calls and emails Handling Tickets and Tasks with the responsibility the analysis and resolution of Production Support calls Raising Change Requests (CR's) and writing Functional
support Interaction with clients through meetings, calls and emails Handling Tickets and Tasks with the responsibility the analysis and resolution of Production Support calls Raising Change Requests (CR's) and writing Functional
support Interaction with clients through meetings, calls and emails Handling Tickets and Tasks with the responsibility the analysis and resolution of Production Support calls Raising Change Requests (CR's) and writing Functional
environments. High availability is key. Provide on-call support for the edge platform (DevOps) NB: By
support Interaction with clients through meetings, calls and emails Receiving, troubleshooting, resolving the analysis and resolution of Production Support calls Raising Change Requests (CR's) and writing Functional
within budget and managed according to GROUP standard processes (ITPM). Provide 2nd level support during systems and databases in accordance with the GROUP standards. Responsible for providing trend analysis to management of standard GROUP ITPM framework or solid experience or knowledge of any other industry standard framework for the Feature Team are in line with approved standards Provide support with requests from Sub Product