year’s quality management experience in a Call Centre environment to join their team on a 3 year contract or similar ATS systems.
The contact centre service will support the channels below (and any support (both inbound and outbound).
experience in a Call Centre environment to join their team on a 3 year contract The contact centre service will Telephonic support (both inbound and outbound). Walk-in centre face to face support. Instant Messaging/AI Support
In doing so, we rely on the consistent use of standards. You ensure the future viability for the application reslution of Production Support calls Interactions through meetings, calls and emails: with central product
activities. Chairs testing progress meetings / calls and actively manages the resolution of identified Requirements: In-depth Process Knowledge (Process & Standards). Able to lead ethically and work well with business
support Interaction with clients through meetings, calls and emails Receiving, troubleshooting, resolving the analysis and resolution of Production Support calls Raising Change Requests (CR's) and writing Functional
support Interaction with clients through meetings, calls and emails Receiving, troubleshooting, resolving
Email Garth on garthze-merge.co.za or alternatively call him on 011 463 3633 to discuss this and other opportunities
support Interaction with clients through meetings, calls and emails Handling Tickets and Tasks with the responsibility
solutions for the digitalization of the vehicle, called Type Approval Management (homologation). Our end
Integration, performance and load testing using industry standard tools, fit for purpose. Integrate automation testing products we ship to customers are of the highest standard. Establish, implement and evolve the formal QA ensure that the group is using industry accepted standard methodologies. Design and develop the testing