In doing so, we rely on the consistent use of standards. You ensure the future viability for the application reslution of Production Support calls Interactions through meetings, calls and emails: with central product
activities. Chairs testing progress meetings / calls and actively manages the resolution of identified Requirements: In-depth Process Knowledge (Process & Standards). Able to lead ethically and work well with business
is looking for a Regional Specialist Operations Centre with 5 years' experience. Ensure that IT Services
support Interaction with clients through meetings, calls and emails Receiving, troubleshooting, resolving the analysis and resolution of Production Support calls Raising Change Requests (CR's) and writing Functional
framework, policies, data governance standards, data protection standards and adoption requirements across framework, policy and standards. Ensure compliance with data related policies, standards, roles and responsibilities privacy, data issue remediation guidelines and standards. Guide and coach others in the field of data management enterprise data governance framework, policy and standards. Good understanding of business and technology
environment. Develop business and technology standards and best practices for the protection services Regional and Frontline IM services, toolsets and standards team leadership to ensure effective resource utilisation
deliverables on time whilst meeting the required quality standards Flexibility to take up different tasks in the
support. Experience with technical documentation, standard operating procedures and user support guides.
Processes Experience with technical documentation and standard operating procedures A university degree or diploma
of system/technical documentation (as per ISO standards) Meet with end users and gather requirements Facilitate