li>Matric / Grade 12
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A continuously growing company within the Banking industry is looking for a Head Service Manager
company's products inside out. They are often called upon to provide support to clients to be able to
Coordinate the troubleshooting and the support calls with external providers. Develop and maintain technical documentation for required systems. Develop and maintain Standard Operating Procedures for relevant servers and Ability to collaborate with IT team to maintain standards and SLA's. Excellent organizational and coordination
Networking and cabling - ensure consistent high standards throughout the group
â Connectivity. Data
with software development; Adherence to ethical standards and principles; JavaScript, C# VB, VB Scripting
system/technical documentation adhering to ISO standards.
- Gather requirements by meeting with end-users
system/technical documentation adhering to ISO standards.
- Gather requirements from end-users, providing