Standard Bank Vacancies Customer Service Jobs in South Africa
Team Leader-policy Analysis
Huntswood
Umhlanga Rocks
ensure delivery of an efficient and effective service to the business and Counter Fraud teams at the the team and be a referral point for handling customer complaints to achieve a positive outcome Manage minimum Ensure that the risk customer validation chase cycle and return post customer validation chase cycle relating to referrals from the CFS teams, Sales and Service and Claims. Responsible for conducting staff management compliant with TCF principles when liaising with customers and ensure own personal compliance with TCF principles
share this job on whatsappTeam Leader Umhlanga
HuntswoodUmhlanga Rocks
ensure delivery of an efficient and effective service to the business and Counter Fraud teams at the the team and be a referral point for handling customer complaints to achieve a positive outcome Manage minimum Ensure that the risk customer validation chase cycle and return post customer validation chase cycle relating to referrals from the CFS teams, Sales and Service and Claims. Responsible for conducting staff management compliant with TCF principles when liaising with customers and ensure own personal compliance with TCF principles
Team Leader-policy Analysis
HuntswoodUmhlanga Rocks
ensure delivery of an efficient and effective service to the business and Counter Fraud teams at the the team and be a referral point for handling customer complaints to achieve a positive outcome Manage minimum Ensure that the risk customer validation chase cycle and return post customer validation chase cycle relating to referrals from the CFS teams, Sales and Service and Claims. Responsible for conducting staff management compliant with TCF principles when liaising with customers and ensure own personal compliance with TCF principles
Complaints Investigator Talent Pool
HuntswoodDurban
on providing the highest standard of service and on achieving good customer outcomes. Job Responsibilities Responsibilities Respond to and seek to effectively resolve customer complaints that are escalated from other parts and responsibilities do not meet the expected standards of Moneybarn Responsible for maintaining good any compensation or other action offered to a customer including the provision of hire vehicles and alternative alternative transport costs for the customer Decide where customer credit files require amendments and
Policy Review Adviser
HuntswoodDurban
documents Investigate the validity of FCIM'S customers claims history by carrying out post sale CUE (Claims non-disclosure or indemnity issues. To update and revise customers' policy details making any necessary adjustments adjustments and cancellations. Make outbound calls to customers in relation to validation procedures/ queries Policies, Values and guidelines and other relevant standards/ regulations at all times Any other reasonable qualification Solid insurance experience Working in a customer services environment Complaint handling experience
Policy Adviser Durban
HuntswoodDurban
documents Investigate the validity of FCIM'S customers claims history by carrying out post sale CUE (Claims non-disclosure or indemnity issues. To update and revise customers' policy details making any necessary adjustments adjustments and cancellations. Make outbound calls to customers in relation to validation procedures/ queries Policies, Values and guidelines and other relevant standards/ regulations at all times Any other reasonable qualification Solid insurance experience Working in a customer services environment Complaint handling experience
Policy Review Adviser
HuntswoodDurban
documents Investigate the validity of FCIM’S customers claims history by carrying out post sale CUE (Claims non-disclosure or indemnity issues. To update and revise customers’ policy details making any necessary adjustments adjustments and cancellations. Make outbound calls to customers in relation to validation procedures/ queries Policies, Values and guidelines and other relevant standards/ regulations at all times Any other reasonable qualification Solid insurance experience Working in a customer services environment Complaint handling experience
Claims Adviser NEW
HuntswoodUmhlanga Rocks
department you'll be a key point of contact for customers with insurance claims queries. As a business which to provide fair and timely resolution for our customers, we want to ensure that their concerns are appropriately with our customers will be to understand, address and resolve whilst adhering to treating customers fairly sure, that the customer's interest comes first, whilst providing exceptional customer service. You'll have Required Skills Assisting customers with their insurance claims. Handling customer enquiries via email and
Claims Adviser Umhlanga NEW
HuntswoodUmhlanga Rocks
department you'll be a key point of contact for customers with insurance claims queries. As a business which to provide fair and timely resolution for our customers, we want to ensure that their concerns are appropriately with our customers will be to understand, address and resolve whilst adhering to treating customers fairly sure, that the customer's interest comes first, whilst providing exceptional customer service. You'll have Required Skills Assisting customers with their insurance claims. Handling customer enquiries via email and
Sales Adviser-(talent Pool)
HuntswoodCape Town City Centre
Job Overview: Do you always put your customers first? Are you a natural-born salesperson? Want to work Job Responsibilities: Register customer information. Explain to customers the offer and the product benefits to offer the customer the best product for them. Build good rapport with your customer so you are able Inbound sales experience (local / international) Customer service experience Skills Required: Excellent verbal objections, building rapport, needs analysis) Customer centricity Attention to detail, so the conversation
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