for a Business Analyst & Team Lead for their Student Information System (SIS) Team, who are based in
Experience working in a fast-paced and scaling environment
5. Working knowledge of student information
College has delivered quality tertiary education to students across South Africa. Situated in bustling cities same vibrant environment which allows over 20 000 students to connect with the heart of the institution. for staff and students via WDS or SCCM. Ensure that SLAs with both Staff and students are met. Password reports e.g. TAR and morning checks. Deploying student software across the network and ensuring all applications MCTIP (Ideal) Valid Driver’s License Available to work on a Saturday Rosebank College is an equal opportunities
qualification essential
experience
Open to review IT students wanting to gain working experience in a technical background
- Work in a truly flexible environment.
- Genuine
that is available immediately
Are able to work in a 24/7 operating contact center
Rotational
competitive product roadmap and maintain a backlog. Work with UX/UI designers for front-end design and create Experience with Scrum methodology. Familiarity with student information systems and ERP solutions. Passion project team. Effective time management and ability to work under tight deadlines. Adaptability to shifting
experience of working in an IT support environment or Service Desk 3 - 5 years’ experience working with Windows Windows operating systems 1 years’ experience and working knowledge of Networks essential (TCP/IP, DHCP, Knowledge: Good understanding of MS Office products Working knowledge of a range of diagnostic tools Desktop Requirements: Required to work overtime including after-hours, weekends and/or public holidays if there is an emergency emergency at work Required to work standby from home when required Limited requirement to travel to site
qualification in IT/Computing (or demonstrated equivalent work experience) Certifications required CCNP Routing provide as part of induction. Work experience required 4-6 years’ work experience 5 years’ experience Experience of Managed Services Working knowledge of ITIL Processes Experience working with vendors and/or 3rd
leveraging standard operating procedures or
work instructions.
-Build knowledge articles, or
requested, on any pending requests or tickets.
-Work closely with resolver groups, and other functions
in IT/Computing (or demonstrated equivalent
work experience)
Certifications (Minimum)
-Microsoft
N+
Experience Required
-2+ years of work experience
-Solid experience required in Engineering
Services
-Excellent working knowledge of ITIL processes
-Excellent experience working with vendors and/or
qualification in IT/Computing (or demonstrated equivalent work experience) ACIS - Avaya Communication Manager 5 Another other relevant Avaya Certifications 4-6 years’ work experience 5 years’ experience required in Engineering Experience of Managed Services Working knowledge of ITIL Processes Experience working with vendors and/or 3rd
qualification in IT/Computing (or demonstrated equivalent work experience) ACIS - Avaya Communication Manager 5 Another other relevant Avaya Certifications 4-6 years’ work experience 5 years’ experience required in Engineering Experience of Managed Services Working knowledge of ITIL Processes Experience working with vendors and/or 3rd