with resolving first line student queries relating to all aspects of the student experience and for assisting administrative interventions to ensure that all student queries are noted and closed within the given Service telephonically and through other communication channels for students to raise queries, with more complex queries raised supports the Customer Relations Officer team with student registration and other administrative tasks, such queries and manages and monitoring the online student Whatsapp chat platform. The Junior Customer Relations
with resolving first line student queries relating to all aspects of the student experience and for assisting administrative interventions to ensure that all student queries are noted and closed within the given Service telephonically and through other communication channels for students to raise queries, with more complex queries raised supports the Customer Relations Officer team with student registration and other administrative tasks, such queries and manages and monitoring the online student Whatsapp chat platform. The Junior Customer Relations
is required. Student registration and academic progression counselling Active student engagement and and support Student query resolution Cross departmental query resolution Team support, general & system
is required. Student registration and academic progression counselling Active student engagement and and support Student query resolution Cross departmental query resolution Team support, general & system