Technical Account Manager JSM Business Services, on behalf of a renowned client, is looking for dynamic dynamic Technical Account Managers (TAMs) to join our expanding team. As a key player in sustaining customer Qualifications: Proven experience in account management or a similar role. Strong sales, negotiation Full-time, Permanent Experience: Technical Account Manager: 1 year (Required) Your Role: Customer Retention: Qualifications: Proven experience in account management or a similar role. Strong sales, negotiation
ensuring the seamless delivery of IT support and management services. Core Responsibilities -Technical Support handling inquiries related to user and device management, Internet connectivity, firewall and WiFi configurations server and MS365 management. -System Monitoring and Maintenance: Utilize AI-powered management tools to proactively satisfaction. -Collaboration with Team Leads and Account Managers: Work closely with the Customer Care Support Team Team Lead and Customer Care Account Managers to align technical support activities with overall customer