Call Centre Quality Assurers for our client based in Pretoria. MUST have a Quality Assurance certificate Responsible for Quality Assurance in the Call Centre Customer Service Matric / Grade 12 Quality Assurance certificate
Job Title: Quality Assurance Officer Hire Resolves client is currently seeking a detail-oriented and and experienced Quality Assurance Officer to join their team in Durban, KwaZulu-Natal. The ideal candidate highest quality standards and comply with regulations. Responsibilities: Develop and implement quality assurance processes to ensure adherence to quality standards Investigate root causes of quality issues and develop corrective to implement quality improvement initiatives Maintain accurate records of quality assurance activities
Position: Quality Assurance Food Technician
Location: Durban
My client is seeking a Quality Assurance Agent with 5+ year’s quality management experience in a in Quality Assurance
Payable Manager. Take ownership of the allocated supplier accounts. Validating supporting documentation and deadlines (including high volume pre-payment supplier accounts). Ensure that all open items are matched managing ETA communications. Resolve queries on the supplier accounts. Ensure that the goods received notes Processing of foreign currency invoices from suppliers in Syspro. Understanding foreign currency revaluation Liaising with suppliers as part of the daily management of the supplier accounts. Update supplier age analysis
Responsible for Tactical/Operational and or Strategic Supplier relationship management. Including amongst others
strategic units) and suppliers as well as supplier performance. Ensuring that suppliers deliver against contractual
objectives. Managing escalations/disputes between Suppliers and Business users
and ensuring resolutions
/>Tactical/ Operational supplier relationship management
Ensure supplier execution against SLAs/
operational requirements (between regions and suppliers) and monitoring and improving performance management
Requirements:
Relevant 3-year degree/ diploma (at least NQF level 6). MBA will be an advantage.
7 Years relevant experience, of which at least 2 years on management level preferable
Good understanding of the ICT industry, with a focus on the Telecommunications market
Call Centre Quality Assurers for our client based in Pretoria. MUST have a Quality Assurance certificate Responsible for Quality Assurance in the Call Centre Customer Service Matric / Grade 12 Quality Assurance certificate
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client in Pretoria is recruiting for Delivery Assurance Manager (Entry) to join their team Develop workforce