between the customer and IT professionals to ensure system problems, enhancements and developments are resolved Including: Effective investigation of system problems and analysis of system enhancement requests Make recommendations business requirements Compile user requests into system requirements specifications Perform functional solutions that use the specialist and departmental systems and processes Cost containment - Support the identification deliverables: Operating Model: -Ensure availability of IT systems to the business in line with internal Service Level
development efforts towards successful projects and system maintenance deliverables. Review design, development solutions that use the specialist and departmental systems and processes - Provide specialist input and recommendations service delivery Knowledge management - Ensure the system is documented and all documents are updated on interaction with other teams (software developers, system analysts and software architects) - Engage with development efforts towards successful projects and system maintenance deliverables - Adhere to high quality
and test all systems changes or enhancements in order to maintain stable computer systems for the business software enhancements and the end results are stable systems that operate in line with the business rules. Accountabilities solutions that use specialist and departmental systems and processes. · Provide specialist input and recommendations Entrepreneurship Knowledge: · Knowledge and application of the System Development Life Cycle (SDLC)methodology · Knowledge certification on relevant Information Technology systems. Competitive
and test all systems changes or enhancements in order to maintain stable computer systems for the business software enhancements and the end results are stable systems that operate in line with the business rules. Accountabilities: solutions that use the specialist and departmental systems and processes - Provide specialist input and recommendations oneself Knowledge -Knowledge and application of the System Development Life Cycle (SDLC)methodology -Knowledge certification on relevant Information Technology systems Competitive
solutions that use the specialist and departmental systems and processes - Provide specialist input and recommendations