within the clients SLA. Updating the call logging system. Scheduling and following up with the Technicians
contacts made in the Customer Relationship Management system; Following up phone and email enquiries to convert
contacts made in the Customer Relationship Management system; Following up phone and email enquiries to convert
security, and operational efficiency of a facility or system. Key Responsibilities: Be the first contact in
security, and operational efficiency of a facility or system. Key Responsibilities: Be the first contact in