Durban North area is looking for a SaaS / MSP Technical Account Manager to join their growing team. Please a shift based in-office role. The SaaS / MSP Technical Account Manager works closely with customers to of sale to contract renewal. As a SaaS / MSP Technical Account Manager, it is your role to be the client's products/services Own proactive processes: host webinars, assist with the curation of valuable content for clients client facing role such as Client Experience or Technical Account Management role IT/Tech related experience
products/services Own proactive processes: host webinars, assist with the curation of valuable content for clients client facing role such as Client Experience or Technical Account Management role IT/Tech related experience
Kokstad To meet greet and assist within the branch Assist with client queries Assist with online portals Customer
Kokstad To meet greet and assist within the branch Assist with client queries Assist with online portals Customer
determine needs that we would be able to assist with. • Assist with Financial Assessment discussions. • customer classifications. • Assisting with system upgrade testing as required. • Assist the Sales Consultant
determine needs that we would be able to assist with. • Assist with Financial Assessment discussions. • customer classifications. • Assisting with system upgrade testing as required. • Assist the Sales Consultant
skills. Provide sound customer service within a technical product environment. Excellent analytical, organizational
skills. Provide sound customer service within a technical product environment. Excellent analytical, organizational
conduct verification checks Administration Address/assist Branch FICA queries Attends to adhoc administration
conduct verification checks Administration Address/assist Branch FICA queries Attends to adhoc administration