Reference: HC003263-Moipo-1 Job Tittle: Communication Centre Support Manager Key Responsibilities: Leadership: implement the client vision for the Communication Centre. Client Servicing: Ensure adherence to SLAs, handle strong product and process knowledge Proven Call Centre management experience preferred Key Competencies:
Reference: HC003263-Moipo-1 Job Tittle: Communication Centre Support Manager Key Responsibilities: Leadership: implement the client vision for the Communication Centre. Client Servicing: Ensure adherence to SLAs, handle strong product and process knowledge Proven Call Centre management experience preferred Key Competencies:
delegation structure with Financial Intelligence Centre on the GoAML platform. Reporting on non-compliance Management and Compliance programme, Policies and Risk Assessment. Assist with training and awareness. Provide compliance monitoring and testing activities to assess the effectiveness of AML policies, procedures, identify areas for improvement. Risk Assessment: Assist with risk assessments of customers, products, and Legal complexity Stakeholder management ML/TF/PF Risk Assessment
delegation structure with Financial Intelligence Centre on the GoAML platform. Reporting on non-compliance Management and Compliance programme, Policies and Risk Assessment. Assist with training and awareness. Provide compliance monitoring and testing activities to assess the effectiveness of AML policies, procedures, identify areas for improvement. Risk Assessment: Assist with risk assessments of customers, products, and Legal complexity Stakeholder management ML/TF/PF Risk Assessment
with Caseware, cashbooks, bank recons, loans, cost centre recons and asset ledgers. Must have a degree with
internal stakeholders. Support the cost and profit centre Managers with financial analysis and intelligence costs/budgets. Prepare monthly analysis of cost centres to identify areas of concern to be addressed. Generate park journals in SAP. Maintain cost and profit centre structure within SAP to ensure alignment with BU/value
credit rating validations Administer the Drawdown Centre process and procedure Ensure the above complies applications (corporate clients) Compile credit assessment reports General understanding of the function
credit rating validations Administer the Drawdown Centre process and procedure Ensure the above complies applications (corporate clients) Compile credit assessment reports General understanding of the function
philosophy, analyse claims and other data when assessing claims. Providing feedback on all claims, liaising appropriate and accurate decisions on claims worked on. Assessment of income, disability and critical illness claims Johannesburg. You'll report to the Team Leader: Claims Assessing responsible for Claims. Your qualifications: • based on information received • Writing claims assessment standards/policies • Auditing/QA of work done Minimum 2-3 years experience in Life Insurance Assessing • Medical Background • Experience in both group
philosophy, analyse claims and other data when assessing claims. Providing feedback on all claims, liaising appropriate and accurate decisions on claims worked on. Assessment of income, disability and critical illness claims Johannesburg. You'll report to the Team Leader: Claims Assessing responsible for Claims. Your qualifications: • based on information received • Writing claims assessment standards/policies • Auditing/QA of work done Minimum 2-3 years experience in Life Insurance Assessing • Medical Background • Experience in both group