Reference: HC003109-Carol-2 Call Centre Agent (Insurance Industry) Retail Investments Service and Operations Purpose As a Call Centre Agent - Service Specialist within our RISO Service Centre, you will be one of resolving complex product related queries. As a Call Centre Agent - Service Specialist, you will be expected primary role in one of these channels, but all Call Centre Agents -Service Specialists are appointed to perform projects, etc. Working together to create a combined centre of excellence. - Adhere to product, legislative
Reference: HC003109-Carol-2 Call Centre Agent (Insurance Industry) Retail Investments Service and Operations Purpose As a Call Centre Agent - Service Specialist within our RISO Service Centre, you will be one of resolving complex product related queries. As a Call Centre Agent - Service Specialist, you will be expected primary role in one of these channels, but all Call Centre Agents -Service Specialists are appointed to perform projects, etc. Working together to create a combined centre of excellence. - Adhere to product, legislative
floor, re-name assets and change from one cost centre to another; assist the Senior Accountant in the ensure assets are listed under the correct cost centres etc. SAP experience essential in terms of the assets
forms part of a team within the Shared Services Centre, and is responsible for assisting with Hire to - 2 years' relevant experience in a HR Service Centre environment Proven proficiency in relevant payroll
forms part of a team within the Shared Services Centre, and is responsible for assisting with Hire to - 2 years' relevant experience in a HR Service Centre environment Proven proficiency in relevant payroll
internal stakeholders. Support the cost and profit centre Managers with financial analysis and intelligence costs/budgets. Prepare monthly analysis of cost centres to identify areas of concern to be addressed. Generate park journals in SAP. Maintain cost and profit centre structure within SAP to ensure alignment with BU/value
accounts across all trading divisions; Monitor and assess all unpaid utilities and ensure the resolution of payments (completing RERAPP Vendor and profit centre checks); Review vendor debit balances for validity information when resolving organisational problems Assesses and improves the efficiency, effectiveness, and accounts across all trading divisions; Monitor and assess all unpaid utilities and ensure the resolution of payments (completing RERAPP Vendor and profit centre checks); Review vendor debit balances for validity
gathering and verifying customer information, assessing risks associated with new and existing clients statements, and business ownership structures, to assess risk factors and ensure compliance with anti-money regulations. Conduct enhanced due diligence (EDD) assessments for high-risk clients and transactions, identifying and up-to-date records of KYC documentation and assessment findings, ensuring documentation is organized databases to conduct customer due diligence and risk assessments. Excellent analytical skills with the ability
gathering and verifying customer information, assessing risks associated with new and existing clients statements, and business ownership structures, to assess risk factors and ensure compliance with anti-money regulations. Conduct enhanced due diligence (EDD) assessments for high-risk clients and transactions, identifying and up-to-date records of KYC documentation and assessment findings, ensuring documentation is organized databases to conduct customer due diligence and risk assessments. Excellent analytical skills with the ability