appropriate training material and assessments Ensuring that assessment reports are analysed & compiled on-going evaluation of training quality and continue assessing effectiveness of training provided Ensuring design Minimum of 3 years' experience in within a contact centre environment, specifically focused on the financial scenes. Are you with us? ABOUT THE TEAM Our contact centres play a vital role in the success of our business appropriate training material and assessments Ensuring that assessment reports are analysed & compiled
implementation and maintaining all data centre procedures. Monitor all data centre assets for tracking information
beneficiaries, Compliance, Client Services, the Contact Centre, employers and external service providers.
in implementing cross-SETA learning programmes. Assess/Moderate learning as per specific constituency regulations Manage the accreditation audit and assessment process, including preparing for site visits materials Conducting assessments Conducting moderation Conducting verification of assessments: At least a 3-year
in implementing cross-SETA learning programmes. Assess/Moderate learning as per specific constituency regulations Manage the accreditation audit and assessment process, including preparing for site visits materials Conducting assessments Conducting moderation Conducting verification of assessments: At least a 3-year
deviations/errors identified through the quality assessment. Requirements: BSC degree in Industrial Engineering
allocate responsibilities and office space
and allocate responsibilities and office space Assess staff performance to ensure maximum efficiency
and allocate responsibilities and office space Assess staff performance to ensure maximum efficiency
management processes. Risk Management Contribution Assess business and travel management risks. Draft risk