Reference: JHB000019-SB-1 The call centre of our client is expanding, and we're on the lookout for motivated to customer service. Previous Experience: Call centre experience is essential. Ready to take the next
capturing. •Service centre quote (& day turnaround time) •Repair - assessments. •Repair - completion
Responsible for various administrative duties. Primary focus on logging customer complaints and compliments on the internal SEC System and following up various team leaders on task escalations once calls are logged. Closing of the tasks once investigations are completed and sending out the relevant
capturing. •Service centre quote (& day turnaround time) •Repair - assessments. •Repair - completion
Align with and drive Parts PDC (Parts Distribution Centre) daily service level goals and operating plan.
passion for our clients and everything we do is centred on our delivery of Insurance Good and Proper. What will you do? Santam Operations, Commercial Contact Centre have an opportunity available for a Team Manager The Team Manager will manage a team of contact centre consultants. Ensuring that the team reaches target(s) performance in the contact centre through the achievement of agreed quality assessment ratios and turn-around
passion for our clients and everything we do is centred on our delivery of Insurance Good and Proper. What will you do? Santam Operations, Commercial Contact Centre has a permanent opportunity available for a Team The Team Manager will manage a team of contact centre consultants. Ensuring that the team reaches target(s) performance in the contact centre through the achievement of agreed quality assessment ratios and turn-around
within a contact centre is a must Able to speak, read and write (you will be assessed): English, Xhosa
within a contact centre is a must Able to speak, read and write (you will be assessed): English, Xhosa
conduct the most appropriate pre-employment assessments and verification checks to ensure that high standards Bestmed reserves the right to schedule and cancel assessments and interviews. Bestmed also reserves the right call centre service in order to achieve member satisfaction. To deliver an effective call centre service Service Delivary. To deliver an effective call centre service in order to achieve member satisfaction Customer Service delivery.To deliver an effective call centre service in order to achieve member satisfaction