Telkom Call Centre Consultant Vacancies Jobs in South Africa
Customer service / support
- Ntice Sourcing Solutions
Client Services Team Leader Cape Town
Ntice Sourcing Solutions
Cape Town Region
manage a team of Client Service and Retention Consultants, will be part of the Leadership team, and will Client satisfaction ratios Consistent focus on First Call Resolution Ensuring work, task quality and integrity coaching and one-on-ones to ensure that all consultants have the necessary tools, resources, skills, Tertiary qualification advantageous 2 years' Contact Centre Leadership experience Passed DC exam advantageous
share this job on whatsappClient Services Team Leader Market Related
Ntice Sourcing SolutionsCape Town Region
manage a team of Client Service and Retention Consultants, will be part of the Leadership team, and will Client satisfaction ratios Consistent focus on First Call Resolution Ensuring work, task quality and integrity coaching and one-on-ones to ensure that all consultants have the necessary tools, resources, skills, Tertiary qualification advantageous 2 years' Contact Centre Leadership experience Passed DC exam advantageous
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