Ticket Agent Or Tambo Jobs in Durban, Kwazulu Natal
- eThekwini (8)
- Durban (7)
- South Africa (1)
- iLembe (1)
IT / Computing / Software
- Last 7 days (5)
- Last 3 days (3)
Quality Agent Umhlanga
Careerbox
South Africa
maximization, regulatory compliance and overall agent performance. Grade 12 matric with Mathematics Minimum
share this job on whatsappInternet Service Provider Support Agent (dbn)
Bet SoftwareDurban
Service Provider Support Agent to join our dynamic team. As an ISP Support Agent, you'll play a vital role Spirit: As an Internet Service Provider (ISP) Support Agent, embodying our company values is integral to your
It Service Technician Durban
Datafin It RecruitmentDurban
team. Responsibilities include addressing support tickets by either resolving them directly or escalating the appropriate team for further action, based on ticket details. Additionally, the candidate will support onsite methods. DUTIES: Ticket Handling Responsibilities: Review all assigned tickets and ensure the scope scope of the ticket is clearly understood. Request clarification if anything is unclear. Correctly logging throughout the support process. Important & urgent tickets are classified and categorized correctly and then
Help Desk Support Durban
Helen Lucre Resourcing Ltd.eThekwini
report on all compan'y's Support Desk tickets received. These tickets will include End User Support, Environment both oral and written form. Escalate unsolved tickets to a SharePoint Developer as and when required
Analyst Durban NEW
Tych Business SolutionseThekwini
timely manner and within the agreed SLA Updates tickets with resolution tasks performed Identifies, investigates the shift handover process highlighting any key tickets to be focussed on along with a handover of upcoming be carried out in the next shift Escalates all tickets to seek the right focus from CoE and other teams activities Audits and analyses incident and request tickets for quality and recommends improvements with updates tasks for automation, leading to a reduction in tickets and optimization of effort May also contribute
It Project Manager Durban North
Futurelink Global RecruitmentiLembe
meetings. Overseeing and proactively reviewing the ticket board for exceptions and taking/setting decisive plans. Serve as point of escalation for complex tickets. Conducting team member reviews, performance management reporting. Support all team members in closing their tickets – work as a team. Working with the HR Manager on Scripting and coding experience Experience with ticket management systems
Onsite Technician Durban
Datafin It RecruitmentDurban
support tickets and based on the provided information, either accept and resolve the ticket or identify
Credit Reporting Analyst Durban
Future CareerseThekwini
system/technical issues by logging service desk tickets with IT Track all system/policy/operational changes
It Technical Project Coordinator - Dbn
Bet SoftwareDurban
environments. Proven hands-on experience is your ticket to this dynamic opportunity at BET Software. You provide service excellence. Management of ITSM ticketing system aligned with ITIL framework, reporting meetings. Troubleshoot and respond to Multichannel Tickets logged within the required response and resolution
It Field Technician - Dbn
Bet SoftwareDurban
Administration Troubleshoot and respond to Multichannel Tickets logged within the required response and resolution resolution Service Level Agreements (SLA). Update Ticket entries with clear informative written English, without correctly and accurately in the ticketing system. Update and close off all tickets assigned in the ITSM system
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