the Role: The role is to support Customer Service Agents in delivering exceptional customer experience to performance managing, developing, and motivating agents. Competencies, Skills and Abilities: Must have
the Role: The role is to support Customer Service Agents in delivering exceptional customer experience to performance managing, developing, and motivating agents. Competencies, Skills and Abilities: Must have
product adoption, growth, and retention. Manage the tickets, maintaining SLA's, communicating with clients
requests, or user issues to the Support Centre via ticketing system, where needed. • Effective handling of
requests, or user issues to the Support Centre via ticketing system, where needed. • Effective handling of