lives safe and successful Following up on incident tickets to make long term improvement Actively making suggestions suggestions to reduce the number of problem tickets Proactive improvements in daily IT operations Qu
lives safe and successful Following up on incident tickets to make long term improvement Actively making suggestions suggestions to reduce the number of problem tickets Proactive improvements in daily IT operations Qu
management). Resolve incident tickets. Analyse and resolve problem tickets. Experience with VIP and End-user
(authentication: SAML / OIDC provisioning: SCIM) handling Tickets and Tasks with the responsibility for closing the
resolving and closing Operational and Maintenance tickets within defined SLA's (Service Level Agreements)
lifecycle, change management) o Resolve incident tickets Any additional responsibilities assigned in the