Ticket Agent Or Tambo Jobs in South Africa
Isanqa
- Last 7 days (3)
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Operations Specialist Midrand
Isanqa
South Africa
incident handling Tickets can be opened as service request or real incident tickets. The solution time time is equal for both ticket types. There are no exceptions concerning public holidays. Service time DAM DAM operations concerning ticket handling: Critical/High/medium/low: 724 Solution time DAM operations operations concerning incident ticket handling: Critical: 1 Std. High: 4 Std. Medium: 17 Std. Low: 35 Std. Solution time DAM operations concerning service request ticket handling: Critical: 1 Std. High: 4 Std. Medium:
share this job on whatsappIntegration Manager Midrand
IsanqaSouth Africa
(Incident Management) tickets Action and resolve CIM (Critical Incident Management) tickets as required Raise Management) tickets as identified Action and coordinate CM (Change Management) tasks and tickets as required
Devops Consultant Midrand
IsanqaSouth Africa
safe and successful. Following up on incident tickets to make long term improvement. Actively making making suggestions to reduce the number of problem tickets. Proactive improvements in daily IT operations.
Web Software Engineer Midrand
IsanqaSouth Africa
resolution including handling of incident tickets in ITSM ticketing system. Generic Responsibilities: Take Knowledge of ITSM Solutions specifically BMC Remedy Ticketing tool. Ability and willingness to coach and give
Solutions Architect Gauteng / Hybrid
IsanqaSouth Africa
management) Resolve incident tickets Analyse and resolve problem tickets Experience with technical documentation
Java Developer Midrand
IsanqaSouth Africa
closing of Production Support tickets (Incidents & Problems tickets) within defined SLAs (Service
Sap Functional Consultant Rosslyn
IsanqaSouth Africa
Day-to-Day operations for the SAP FI and CO queries/tickets raised Perform detailed analysis of complex business FICO SAP SD (MM) Config and design ITSM Remedy Ticket handling / SLA management Agile methodology Strong
Technical Specialist Midrand
IsanqaSouth Africa
management) Resolve incident tickets Analyse and resolve problem tickets Experience with VIP and End-user
Product Assistant Midrand
IsanqaSouth Africa
closing of Production Support tickets (Incidents & Problems tickets) within defined SLA's. Technically closing of Production Support tickets (Incidents & Problems tickets) within defined SLA's. Technically
Operations Engineer Midrand
IsanqaSouth Africa
Application support to all GROUP markets, globally. Ticket and change request creation to service groups responsible
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