Ticket Examiner,prasa Metrorail Jobs in South Africa

Field Service Engineer

Westlake

 R 22 000 CTC

not limited to:

• Reviewing tickets and requirements on Autotask Service Desk
• Ensuring Desk
• Ensuring Autotask is updated on ticket progress
• Ensuring tickets are completed timeously
• Ensuring work done is always given on the ticket
• Ensuring after each ticket is complete and that the feedback types, categories, severity, and urgency of the ticket.
• Building sustainable relationships and support
• Using the best electronic means available (ticket system, monitoring, remote, email,
• telephone

  ---

   share this job on whatsapp

Field Service Engineer Cape Town (westlake)

 Armstrong Appointments

Westlake

 R 22 000 CTC

Reviewing tickets and requirements on Autotask Service Desk Ensuring Autotask is updated on ticket progress Ensuring tickets are completed timeously Ensuring a summary of work done is always given on the ticket Ensuring Ensuring after each ticket is complete and that the feedback form has been sent to the client Ensuring all types, categories, severity, and urgency of the ticket. Building sustainable relationships and trust with support Using the best electronic means available (ticket system, monitoring, remote, email, telephone or

 share this job on whatsapp

Operations Senior Tshwane (pretoria)

 Jordan Human Resource

South Africa

incident handling Tickets can be opened as service request or real incident tickets. The solution time time is equal for both ticket types. There are no exceptions concerning public holidays. Service time DAM DAM operations concerning ticket handling: · Critical/High/medium/low: 724 Solution time DAM operations operations concerning incident ticket handling: · Critical: 1 Std. · High: 4 Std. · Medium: 17 Std. · Low: 35 time DAM operations concerning service request ticket handling: · Critical: 1 Std. · High: 4 Std. · Medium:

 share this job on whatsapp

1st Line Support Agent /field Technician

Johannesburg

 Annually

incoming client inquiries via phone, email, and ticketing system

Field Controller Midrand

 Express Employment Professionals Sa - Midrand

Midrand

Plan tickets for teams every day (Project Management) Manage numerous teams and track daily tickets. Manage teams have completed daily summaries. Closing of tickets. Vehicle management (rentals, inspections etc.)

 share this job on whatsapp

Operations Specialist Midrand

 Isanqa

South Africa

incident handling Tickets can be opened as service request or real incident tickets. The solution time time is equal for both ticket types. There are no exceptions concerning public holidays. Service time DAM DAM operations concerning ticket handling: Critical/High/medium/low: 724 Solution time DAM operations operations concerning incident ticket handling: Critical: 1 Std. High: 4 Std. Medium: 17 Std. Low: 35 Std. Solution time DAM operations concerning service request ticket handling: Critical: 1 Std. High: 4 Std. Medium:

 share this job on whatsapp

Devops Consultant (entry)

Menlyn

safe and successful. Following up on incident tickets to make long term improvement. Actively making making suggestions to reduce the number of problem tickets. Proactive improvements in daily IT operations

 share this job on whatsapp

It Service Technician Durban

 Datafin It Recruitment

Durban

team. Responsibilities include addressing support tickets by either resolving them directly or escalating the appropriate team for further action, based on ticket details. Additionally, the candidate will support onsite methods. DUTIES: Ticket Handling Responsibilities: Review all assigned tickets and ensure the scope scope of the ticket is clearly understood. Request clarification if anything is unclear. Correctly logging throughout the support process. Important & urgent tickets are classified and categorized correctly and then

 share this job on whatsapp

It System Administrator Durbanville

 Kwena Human Capital

Durbanville

collaboration tools. Jira Ticketing System Management: Oversee and administer the Jira ticketing system, ensuring effectively tracks, manages, and resolves IT support tickets and project tasks. ERP Administration: Manage the technologies. Proficient in managing the Jira ticketing system, Sage X3 ERP (Advantageous), Active Directory

 share this job on whatsapp

It Support Engineer Pretoria North

 Univa

Pretoria North

systems Responding to client IT support requests/tickets. Providing technical support on-site Offering solutions Join weekly meeting with the IT manager to track ticket and SLA progress Bachelor's degree in design engineering of on-site tickets & assist Head Office users remotely when required, depending on ticket volume. Driver's

 share this job on whatsapp