collaboration tools. Jira Ticketing System Management: Oversee and administer the Jira ticketing system, ensuring effectively tracks, manages, and resolves IT support tickets and project tasks. ERP Administration: Manage the technologies. Proficient in managing the Jira ticketing system, Sage X3 ERP (Advantageous), Active Directory
CAPTURER
* Clean Criminal record - will be verified
of the 1 year contract. Air ticket: Free 2 ways economy class Air ticket will be provided by Employer
balances Assist with the following tasks Receive and verify invoices and all relevant documentation to process (especially no debit or old outstanding balances) • Verify B-BBEE status with vendors • Accurately capture
Key Responsibilities:
in accordance with our customer service standard Verify products quantinties and order number correctly
in accordance with our customer service standard Verify products quantinties and order number correctly
relationship and improve customer satisfaction. ?Outputs, verifies, and implements engineering technical solutions
relationship and improve customer satisfaction. ?Outputs, verifies, and implements engineering technical solutions
helpdesk staff and other delivery teams to solve tickets Conduct site visits where necessary and solve problems implementation and follow up on all outstanding tickets If necessary due to poor performance, conduct lab